Saturday, November 10, 2012

Nahbs newletter interview...

Thanks to Don and the fine folks at Nahbs for allowing me to put out a few words about the importance of "our show".


What the Builders Say
Groovy Cycles
Rody Walter of Groovy Cycles has been making hand-made bikes since the early 90's. Building out of his shop in Ohio, Rody's mantra now, as it ever was, is: design it with the rider in mind; involve the customer in process, build it to last forever; and settle for nothing less than big smiles. He offers designs for road, mountain bikes or tandems, all available in steel, titanium, or aluminum.
NAHBS is an event that Rody says provides regular show-goers with the opportunity each year to observe builders advance at their craft, solidify their dedication to the customer and build business stability.
The personal interaction that takes place in the show hall is hugely important to him, a builder that really likes to know and communicate with his customers. "So much of the communication as a frame builder is usually done via email or over the phone, so I wouldn't miss the opportunity of meeting people at NAHBS," he says.
But customer interactions are only half the story. Rody sees his participation in NAHBS as a way of giving back the frame building community, which generously educated him many years ago, and helped change his path in life. "The continued evolution of this profession depends on the willingness to share knowledge, techniques, and career development tools with each other, to collectively advance the success of our trade," he says.
The instructional seminars that have always formed the backbone of knowledge at NAHBS are one of the most valuable aspects of the show for him.
He advocates for a dedicated day prior to the public opening that allows for instructional seminars to take place, allowing more builders to participate without the stress of leaving their booths.
These seminars, he says, "Enrich the educational value of the gathering for exhibitors, having an open forum, to discuss business trends, customer service, problem solving, etc... creating an environment of beneficial open/cooperative discourse.
He concludes, "Personally, I thrive on meeting folks, sharing stories, and passing on a smile. NAHBS marks the one time a year I can do that with friends and customers alike."
You can check out more at the official web page... 

cheers,
rody

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